GOODS DAMAGED IN
SHIPPING
All shipments are
insured; therefore claims for damage must be made with the freight
company. Do not return the merchandise to us unless prior arrangements
have been made.
LIMITED WARRANTY
TCI® Automotive, LLC
warrants that all of its products are free from defects in material and
workmanship, for a period of 30 days on Racing equipment and a period of
90 days on Street/Strip equipment. The warranty period begins from the
date of purchase. We recommend that you keep your invoice or receipt
because proof of purchase date is required. This limited warranty
shall only cover the original purchaser.
THERE IS ABSOLUTELY NO
WARRANTY ON THE FOLLOWING:
a. Any product that
has been physically altered, improperly installed or maintained.
b. Any product used in an improper application, abused or not used in
connection with the proper parts.
c. Any product that is defective due to accident, neglect or
unauthorized repair.
d. Any product where proper cooling and/or fluid levels have not been
maintained.
There is no implied
warranty of merchantability or fitness for a particular purpose. TCI®'s
obligation under this warranty is limited to the repair or replacement
of its products. There are no warranties that extend beyond the
description on the face of this warranty. TCI® Automotive will not be
responsible for incidental or consequential damages, property damage or
personal damages to the extent permitted by law. If there is, by law, an
implied warranty of merchantability and/or fitness, they are limited to
the warranty term set forth above and start from the date of the
original purchase. This limited warranty gives you specific legal rights
and you may have other legal rights, which vary from state to state or
country to country.
This warranty is subject
to the following: rebuilding of transmissions will be limited to
replacement of all friction materials, gaskets and seals. There will be
an additional charge for parts that are damaged as a result of items not
covered by this warranty.
Please note that all TCI®
transmissions or converters must be operated with a transmission cooling
system that is in addition to the stock radiator-type cooler.
It is the responsibility
of the installer to ensure that all of the components are correct before
installation. Proper assembly always requires that the installer measure
all tolerances for proper clearances. We assume no liability for any
errors made in component selection or installation.
MERCHANDISE RETURNS
In order to provide
better customer service, we require prior approval before a customer
returns merchandise for warranty or for other reasons. To obtain a
Return Material Authorization (RMA), contact us.
All merchandise returned to us should be sent freight prepaid and
insured, and delivered to the address listed here. TCI®
is not liable for any taxes or duties associated with international
shipments. Items returned for credit must be in perfect condition.
You must also include,
inside the package, your name, address, phone number, fax and/or other
contact information, along with an explanation of the problem and work
to be done. This contact information is important because it allows us
to get in touch with you concerning your parts.
IMPORTANT NOTICE
This Website has been
completed using our best efforts. We assume no liability for errors
contained herein.
Prices on all products
are subject to change without notice. We reserve the right to make
changes in products at any time.
Except as noted, products
in this catalog may not be legal for sale or use in pollution-controlled
motor vehicles (pre-1966 domestic vehicles certified to California
standards, pre-1968 domestic motor vehicles certified to federal
standards.)